TULGA FIFTH WHEEL – LIMITED WARRANTY (3 YEARS)
This Limited Warranty is issued by Cinar Inc. dba Tulga Fifth Wheel (“Tulga”) and applies only to new Tulga fifth wheel hitches (“Product”) sold and used in North America.
1. Warranty Coverage
Subject to the terms and conditions below, Tulga warrants to the original end-user purchaser only (“First User”) that each new Product will be free from defects in material and workmanship for three (3) years from the date of manufacture by Tulga.
This Limited Warranty covers the Product only. It does not cover any labor costs of any kind (including but not limited to repair, removal, installation, diagnosis, or related services).
All transportation, freight, and shipping costs in connection with any warranty claim are the sole responsibility of the User. In its sole discretion and as a courtesy only, Tulga may elect to cover or contribute to certain shipping costs for replacement parts; such assistance does not create any ongoing obligation or modify this Limited Warranty.
2. Exclusions – What Is Not Covered
This Limited Warranty does not cover, and Tulga shall have no obligation or liability for, any failure, damage, or condition resulting in whole or in part from:
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Overloading / Excess Load
Use beyond applicable federal, state, provincial, or local highway limits, or under special/overweight load permits. -
Improper Installation
Failure to install the Product in accordance with the applicable Tulga instruction handbook and installation procedures. -
Normal Wear
Wear and tear resulting from ordinary and expected use. -
Accident or Impact
Any accident, collision, impact, abuse, or other external cause. -
Improper Application / Unapproved Use
Use of the Product in any application not recommended by Tulga, including but not limited to use contrary to the Tulga Application Guide.
Use in an unapproved application voids this Limited Warranty. -
Misuse, Negligence, or Alteration
Misuse (including improper coupling), negligence, modification, alteration, or unauthorized repair. -
Lack of Maintenance
Failure to properly maintain, lubricate, inspect, and adjust the Product in accordance with the applicable Tulga instruction handbook. -
Inadequate Repairs or Alterations
Repairs or alterations which, in Tulga’s judgment, adversely affect the Product’s safety, performance, or reliability.
Tulga does not guarantee the service life of any fifth wheel plate, as service life depends on application, usage, load, maintenance, environment, road conditions, and other factors beyond Tulga’s control.
Tulga fifth wheels are designed and manufactured for use with SAE 2" trailer kingpins that conform to SAE J700 and the wear limits of SAE J2228. Use with non-conforming kingpins may result in improper operation and void this Limited Warranty.
3. Warranty Claims and Exclusive Remedy
Written authorization from Tulga is required before any Product or part is replaced or returned under this Limited Warranty.
All requests for reimbursement must be submitted to Tulga within forty-five (45) days after completion of the repair or replacement. Claims submitted late may be denied.
Tulga may require that the Product, or the affected part, be returned to Tulga or to a Tulga-authorized representative for inspection and evaluation. All freight and shipping charges to and from Tulga or its representative must be prepaid by the First User.
If Tulga determines that the Product is defective in material or workmanship within the warranty period, Tulga’s sole and exclusive obligation, and the First User’s exclusive remedy, shall be, at Tulga’s option:
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To supply replacement parts for the defective portion of the Product; or
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To reimburse the First User for the reasonable cost of replacement parts, in an amount not exceeding the documented original purchase price of the Product.
All labor costs are expressly excluded from this remedy.
4. Disclaimer of Other Warranties
THIS IS THE ONLY WARRANTY GIVEN BY TULGA.
It supersedes all prior or contemporaneous warranties or representations, whether written or oral, relating to the Product.
Except to the extent prohibited by applicable law, all implied warranties, including any implied warranty of merchantability and any implied warranty of fitness for a particular purpose, are hereby disclaimed and excluded.
No dealer, distributor, or representative is authorized to modify or extend this Limited Warranty. Any modification must be in a written document signed by an authorized officer of Tulga.
Cinar Inc dba Tulga Fifth Wheel Co.
127 E Alton ave Santa Ana, CA 92707
http://www.tulgafifthwheel.com
(888) 611 2366
+1 (714) 803 0450
